Don't Lose Another
Customer

Make your website work for you. Understand what’s working, what isn’t, and why people leave your site.

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Track Everything

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Identify Problems

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Improve User Experience

Why Do Customers
Leave Your Site?

It’s hard to know what you’re doing wrong on your website when you don’t have the data to back it up. And even if you do have the data, what to do with it? How can you tell what’s working and what’s not?

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Gain The Insights You Need To
Improve Conversions & Grow

Hotjar is a better way to collect, analyze and act on customer feedback

Track Everything Icon

Track Everything

From page views to clicks and mouse movements, Hotjar tracks everything your users do on your site.

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Identify Problems

See where people are getting stuck and identify areas of improvement for your website with intuitive heatmaps, recordings, and more.

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Improve User Experience

Make valued changes to your site based on what you’ve learned from your user’s behavior.

 
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Your Website Must Evolve
with Your Customers

Shift Agency offers a suite of tools to track how people are using your website, where they’re getting stuck, and how you can improve their experience. We’ll help you turn leads into loyal customers down the road by making sure your website is constantly solving their problems and pain points.

What is Hotjar?

Hotjar is a complete, all-in-one analytics and feedback platform that provides everything you need to track your website’s performance, improve your user experience, and collect feedback.

 
  • See how people are actually using your website
  • Create heatmaps to see where users are clicking (or not clicking)
  • Watch recordings of user sessions to see how they interact with your website
  • Get feedback from customers in real-time
  • Identify problem areas and fix them
     
     

Create an Effective SEO Strategy

One of the most effective methods to improve your SEO strategy is to figure out how people use your website and what motivates them to return. Shift Agency utilizes Hotjar’s heatmaps, recordings, funnels, forms, and visual feedback throughout a client’s website to understand how users engage with their website and why they return.

 

Improve UX Because It's All About the Users

If users can’t find what they’re looking for, they’ll leave and maybe never return. When it comes to collecting online data, being more user-focused will help you make improvements that cater to your users’ demands. Heat maps may assist you in gathering information about how people use your website to improve UX and the key performance indicators (KPIs) that are important to your company.

 
 

Improve UX Because It's All About the Users

Learn how to remove barriers from your website, restructure pages to increase conversions, and improve forms to make conversions easy and intuitive. Using heatmaps, scroll maps, and optimized forms let you discover where your audience gets stuck, how they browse your pages and ensure your audience stays engaged and completes your forms.

 

Increase Your
Site's Engagement

Site Engagement Steps

Why You Need A Plan For
Growth-Driven Design

If your website is not growing, it’s stagnant. It’s hard to keep track of all the different analytics and feedback tools for your website and even harder to make changes based on that data. You’re not alone in this struggle. Most business owners find it tough to juggle all the different tools they need to keep in the air.

Shift Agency is here to help. We can implement a growth-driven design strategy for your website that will help it grow and thrive. By using data to drive decisions, we can help you make changes to improve your website’s performance and keep it growing strong.

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